Thought I was the only one experiencing this problem, was able to log in just fine yesterday but today I couldn't log in. I tried reinstalling, clearing cache, hard restarting my phone, and using mobile data. Even created an account here to send a ticket lol.
I can’t log in right after updating the game. What should I do? I’ve tried on WiFi and cellular..
i tried to log in by Android and it's the same. My wife can do it by her acc, so next question is what happend with my profile?? I have a 3.5 million, close to 1000 characters, are you kidding me, Kabam???
The issue has been escalated internally by one of our moderators, so the necessary people will see it. At present I have no other information available and no time frame on when the issue will be resolved.
The issue has been escalated internally by one of our moderators, so the necessary people will see it. At present I have no other information available and no time frame on when the issue will be resolved.
Thank you for recognizing our concerns. Hope to hear some good information soon.
Same problem Here.. Cant Log In, seems to be a problem in google play account.. After i re-installed the game i can create a new account, but cant log in my account i played for 6 years.. keeps the red wi-fi and error message..
Please, if someone could solve the problem, tell what to do..
Tryed Clear cache , Reinstall app, Switch networks and dont work. Tryed other devices, and the same problem.. seems to be a problem in google play account..
Hi I have the exact same issue. Unable to login to my main account since 12 hours ago when i woke up. It’s not connectivity issue but based on individual account. I am able to login with my spare account. So definitely not device or connectivity issue. Can any mods please help or anyone can tag the mods.
Same issue. BUT! I may suppose it is connected to me leaving the game yesterday with incomplete dungeon raid(alone). After update as i remember dungeons will be reworked for monthly tasks.
Same issue. BUT! I may suppose it is connected to me leaving the game yesterday with incomplete dungeon raid(alone). After update as i remember dungeons will be reworked for monthly tasks.
I been having the same exact issue and I've literally done everything I could to try and fix it. I even tried before the lastest update.
I refreshed/closed and reopen the app, I swapped to cellar (tho I'm able to play my console on the same wifi and play other online mobile games just fine), I've restarted and updated/optimized my phone.
Nothing. Just a loading screen, red wifi symbol and error pop up after 5 minutes telling me I disconnected
I posted in the android section last night before I saw this and checked back.
And seem it maybe an android 13 problem. Idk it's just something I saw when looking through peeps with similar problems.
Same problems here. I've even been able to sign in on my gf's account using my phone, but when I log back into mine it loads until "Lost connection. You have been disconnected." I dont understand how only some accounts are messing up...
Comments
ipad air3
cellular data and WiFi(both)
latest version
After login the game, it will stop at this page. I can't get into the game at all.
Any update?
Cant Log In, seems to be a problem in google play account..
After i re-installed the game i can create a new account, but cant log in my account i played for 6 years.. keeps the red wi-fi and error message..
Please, if someone could solve the problem, tell what to do..
Tryed Clear cache , Reinstall app, Switch networks and dont work.
Tryed other devices, and the same problem.. seems to be a problem in google play account..
BUT!
I may suppose it is connected to me leaving the game yesterday with incomplete dungeon raid(alone).
After update as i remember dungeons will be reworked for monthly tasks.
I refreshed/closed and reopen the app, I swapped to cellar (tho I'm able to play my console on the same wifi and play other online mobile games just fine), I've restarted and updated/optimized my phone.
Nothing. Just a loading screen, red wifi symbol and error pop up after 5 minutes telling me I disconnected
I posted in the android section last night before I saw this and checked back.
And seem it maybe an android 13 problem. Idk it's just something I saw when looking through peeps with similar problems.
Please fix as soon as possible kabam
What's the bug Never happened to me since I started playing this game almost 5 yrs
My id: TTorrres1,
If someone can check this fast, pls.. AW goin on..