New 19.0 update phone problems [Merged Threads]

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Comments

  • FlappppFlapppp Posts: 5
    I completely agree with suing. I threw a lot of hard earned money at expensive devices and at kabam for their poorly valued deals (my decision I know) and I have come to terms with kabam’s ethical compass but just know I will gladly spend a LOT MORE money on my legal team should any of my devices receive irreparable damage to their irresponsible “update” or so they called it. 😊

    P.s. In my line of work acting irresponsible in that manner can and would kill someone. Forgive me for expecting the same professionalism I assume when I walk into work.
  • WiMakWiMak Posts: 359 ★★
    Also, the reason I didn’t go further is because my phone was so hot at that point I needed to shut it down. I am curious what it would look like to continue but I’m not going to do that
  • MY PHONE IS GOING TO EXPLODE
  • D_Ace_71D_Ace_71 Posts: 149
    WiMak wrote: »
    Also, the reason I didn’t go further is because my phone was so hot at that point I needed to shut it down. I am curious what it would look like to continue but I’m not going to do that

    Thank you for working on this!
  • AngelicsignAngelicsign Posts: 391 ★★
    WiMak wrote: »
    Ran some tests all morning using system status pro app. This is by no means definitive. I am no expert. I consider myself above average when it comes to computers and tech but that’s kind of a low bar LOL
    Take this data for what it is. Tried to make it as fair as possible. No other apps running in the background. Time for phone to cool down between scenarios. Found a list that considered these “Graphic intensive“

    The only reason there is prolonged use snapshots for MCOC is obvious; All other games had the same stats no matter how long they were played…
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    I told them.... there is a memory leaks! And this proof it.

    Thanks for your effort.
  • Vossler77Vossler77 Posts: 683 ★★
    WiMak wrote: »
    Also, the reason I didn’t go further is because my phone was so hot at that point I needed to shut it down. I am curious what it would look like to continue but I’m not going to do that

    Nice job tho.
  • RasiloverRasilover Posts: 1,473 ★★★★
    Device: Ipod touch 6
    OS 12.0
    Noticing much longer load times and longer time for applications to appear since updating the OS
    Overall laggy fights and slowed/ dropped frame rates

  • Payment15Payment15 Posts: 3
    Seems like iPhone 7plus is the worst for this issue....
    I’ve lost so many fights do to game crashing
    As someone who spends real money on this game I feel pretty ripped off right now!!
    I hope Kabam will be compensating me and other effected users for this!
  • ZzSkyWaveszZZzSkyWaveszZ Posts: 42
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    Battery draining and overheating like anything this sucks
  • DrawdeadDrawdead Posts: 1
    edited July 2018
    Running LoL and i noticed phone getting hot. It caused the video graphics to be choppy/laggy. One time screen went black with a apinning circle in middle of screen.
    Iphone 6s
    Ios 11.4
  • RocapRocap Posts: 222
    Drawdead wrote: »
    Running LoL and i noticed phone getting hot. It caused the video graphics to be choppy/laggy. One time screen went black with a apinning circle in middle of screen.
    Iphone 6s
    Ios 11.4

    "One time screen went black with a apinning circle in middle of screen."

    This is Apple's way of protecting the device and the battery. It shuts everything down momentarily to allow it to cool off. It's incredible that I've never seen this before and it's happened at least 15 times over the last 2 days.
  • ToridyToridy Posts: 10
    I used to risk my phone grinding t4b arena last week. The heating getting worse so I wont do it again.
  • DaMunkDaMunk Posts: 1,883 ★★★★
    Well we are way past due for an update imo. Not generally a great idea to ignore customers, especially when they are dissatisfied.
  • WahyauWahyau Posts: 32
    Heavy battery draining issues right after the update. On both devices below:

    Dell Venue 8 3830, Android 4.4.2. Further this device won't charge while playing the game. After the update, it shows "insufficient charger current", though only the game is running and background processes are shut.

    Asus Zenfone 2 - Z00AD. Android 6.0.1
  • MSRDLDMSRDLD Posts: 913 ★★★
    edited July 2018
    LOL. Galaxy S7 still chugging along here just as well as it always has. That some people are still trying to play the game with their iPhones about to explode says a lot about the playerbase here.

    This is probably the most constructive comment I have made. Here goes:

    Take a break and go do something else before you blow up your phone and hurt yourself. The game will still be here when you get back.
  • DaMunkDaMunk Posts: 1,883 ★★★★
    edited July 2018
    Well Kabam has 6 or so Moderators on the payroll. This mess have the potential to be very damaging or they have the opportunity to communicate with the player base and try to foster relationships with the community. At the moment they aren't doing much except letting people simmer in their anger. It feels like the players care much more about the game than the company.
  • Priest64Priest64 Posts: 56
    I guess the compensation is gonna be a Hot Blooded Crystal that has a chance at a 6*! But we all know that the drop rate for that one gonna be 0.00000000000000000000000000000000000000000000000000000000000000000000761836% of dropping said champion!!
  • KodemanKodeman Posts: 1
    I’m still on iOS 11.2.5, so it’s not just an issue with 11.4.

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  • ZEDMAN33ZEDMAN33 Posts: 48
    Can’t belive this game is still running even though iPhones are stuffed! What a disgrace and a disadvantage. Marvel should take their rights away from kabam!
  • ZEDMAN33ZEDMAN33 Posts: 48
    So I’m at a disadvantage on everyone else who doesn’t have an iPhone?
    I’ve put money into the game and now I’m disadvantage. Absolute joke!
  • MN2HughesMN2Hughes Posts: 21
    @Kabam Miike @Kabam Vydious @Kabam Wolf @Kabam Zibiit

    Per Kabam Miikes request, I’ve updated my phone to the beta and if anything it appears to be heating up quicker now. I have uninstalled the app for now, after my I took my phones temperature with a baby themomenter and it capped out at 109F

    vhjm0qoj13jv.jpeg
  • NathanparkerNathanparker Posts: 25
    My champions keeps getting unresponsive after a few minutes into a fight, mostly the harder ones, making me spend a lot of potions and revives
    What is the point of reporting all of these and asked for the phone information, this problem has a month all and it havent been resolve, to this you add all the old issues and top it with the new ones, what is the point of new harder content if the game performance doesnt let you play the way it should
  • IcsGrecIcsGrec Posts: 919 ★★★
    edited July 2018
    If you don't want to break your phones, play the game in shorter series (not more than 15 minutes at once) so it doesn't overheat and go bonkers.

    Maybe sometime soon we will also get a reply from someone from Kabam
This discussion has been closed.