same here, happened to me in all modes of game, arena, AQ, AW, event quests... after every single fight or even during the fight the connection error message pops up, have to close the app and re-open..sucks cause during AQ/AW you lose half your health due to a connection issue. Happens when on WiFi or cell data.
Hey All!
I apologize for the inconvenience and frustration this issue is causing. I did, however, reach out to the team about this. We will be sure to let you guys know what is going on as soon as we get an update.
In the meantime, can you please post any information on the issue that may help? Is it only losing connection during the Arena fights? Or have you noticed it other times? How long does the connection stay down? Be sure to include your device make and model as well as the operating system in your post.
Hey All!
I apologize for the inconvenience and frustration this issue is causing. I did, however, reach out to the team about this. We will be sure to let you guys know what is going on as soon as we get an update.
In the meantime, can you please post any information on the issue that may help? Is it only losing connection during the Arena fights? Or have you noticed it other times? How long does the connection stay down? Be sure to include your device make and model as well as the operating system in your post.
iPhone 8
Arena fights losing connection
As a suggestion. Turn on the recovery mode for all fights. Not just 1 every 2 hours
Either the game servers are playing up, or my iPhone is overheating / crashing to a black screen with a spinning loading circle. This update actually makes 12.0 look good, at least it was playable.
Samsung S9+ , Android 8
Lost connection in AQ map 5
Lost half my health because of this. Hope all these issue can be resolved soon because now my whole ally either has overheating issues, connection issues or both...
The problem is occuring all over the game until i close the game then open it. Soemtimes this works and sometimes it doesnt. I use a note 4 android device version 6.0.1
This is by far the worst update ...
I can only play arenas 10 minutes at a time as it is due to my phone becoming too hot to handle and now after every arena fight I lose connection and have to swipe my game closed to continue!! Sort it out please!
iPhone 7+ not working on either WiFi or mobile data
Hey All!
I apologize for the inconvenience and frustration this issue is causing. I did, however, reach out to the team about this. We will be sure to let you guys know what is going on as soon as we get an update.
In the meantime, can you please post any information on the issue that may help? Is it only losing connection during the Arena fights? Or have you noticed it other times? How long does the connection stay down? Be sure to include your device make and model as well as the operating system in your post.
I think it's for everything, and basically, for me at least, it says "Problems Connecting to Network Please check your connection" until it kicks me off the game and I have to restart. Samsung Galaxy Note 4 6.0.1
The game is disconnecting a lot today, many in my ally are reporting this, we are losing hp in war and aq. If you need screenshots, we can send you many.
My battery health has dropped 2% since the update this is a damage that kabam will not be able to pay because the game is off the air and still heats the device trying to reconnect.
Comments
S8///Andoid 8.0
iPhone 8
iOS 11.4.1
Xfinity Mobile
iPhone 8
Arena fights losing connection
As a suggestion. Turn on the recovery mode for all fights. Not just 1 every 2 hours
Worst version ever!!!
This game is so frustrating at the state it’s in with so many issues that are costing me all sorts of resources.
Don’t worry guys it’s being investigated 👍🏼
Android Oreo 8.0
No connection problems to anything else.
Lost out in AQ thanks to this.
Android version 8.0.0
Mobile Carrier: EE
PLAY WiFi Only
Game Version 19.0.0
Game Mode: In which game mode did the error occur - monthly quest
Champions Affected - ALL
Lost Connection/ Disconnection several times while in game , the loading screen just spins forever then Disconnection
It’s not me Kabam, it’s you. And it’s about to be permanent.
Device Operating System: 11.4.1
Mobile Carrier: No
WiFi Only
Game Version 19.0.0
Champions Affected - ALL
Unable to connect to game , connection times out
Losing connection on Wifi and LTE Tmobile
Arena, and event quest
Lost connection in AQ map 5
Lost half my health because of this. Hope all these issue can be resolved soon because now my whole ally either has overheating issues, connection issues or both...
Verizon
disconnected in AQ on 2 fights and lost 1/2 health on 2 champs
iOS 11.4
Constant disconnnections in all aspects of the game. Can usually only get two or three fights in before I lose connection.
I can only play arenas 10 minutes at a time as it is due to my phone becoming too hot to handle and now after every arena fight I lose connection and have to swipe my game closed to continue!! Sort it out please!
iPhone 7+ not working on either WiFi or mobile data
I think it's for everything, and basically, for me at least, it says "Problems Connecting to Network Please check your connection" until it kicks me off the game and I have to restart. Samsung Galaxy Note 4 6.0.1
Iphone 7+
iOS 11.4.1