Server Outage Information - Discussion Thread

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  • DrewskiDrewski Member Posts: 27
    I worked from 6 to 6 est yesterday and it went down for emergency maintenance 4 or 5 times in that small window....woke up......3:45 pm....still having isssues. I will be happy when this is over. I agree compensation is warranted. BIG time.
  • zbot34zbot34 Member Posts: 453
    This rolling server outages is not really fair to a player like myself who was trying to do the Featured 3 star arena with opening all my arena boosts to help get more points to go after Taskmaster and I can't fight nor can my alliance continue on with Map 5 and we just wasted all our treasury resources to do map 5 with no ability to do that with these rolling outages. a lot of us have Jobs and lives outside this game and have very limited time to give to this game and this is how we as players are rewarded? I feel this is entirely unfair and the community that has helped build this game up and made it so incredibly successful deserve better. Thank you for listening.
  • LegenLegen Member Posts: 11
    What are servers???
  • JoeVodkaJoeVodka Member Posts: 14
    edited December 2017
    Just a thought maybe consider officially shutting the game down until the problem is fixed so we can love our lives properly instead of airing around refreshing and hoping and losing champs in aq.
  • LordBaldyBaldLordBaldyBald Member Posts: 265
    Hey Kabam Mike, there also seem to be a lot of connectivity issues. Do you have any update as to why that may be?
  • SpiritOfVengeanceSpiritOfVengeance Member Posts: 2,353 ★★★★
    edited December 2017
    Ok ok everyone is mad right at these server maintenances, well it is anniversary month sooo how about giving us another shot at the 1 dollar crystal one more time. The hate will die down a lot I am sure of it.
  • DNA3000DNA3000 Member, Guardian Posts: 19,423 Guardian
    Ad0ra_ wrote: »
    Sounds like a hack job.

    Definitely not a hack job, this is entirely due to server stability issues. Still not good at all, though!

    Is this related to the GCN issue happening now?
  • AJ_Engel30AJ_Engel30 Member Posts: 172
    Everyone needs to Relax. Does this suck? Absolutely! Kabam has told us they are aware, they care, they understand what we are missing out on, and are working to fix this. What else can they do right now?
  • Zues88Zues88 Member Posts: 1
    Man this is too much time that is being taken away from gamers and the loss of health while fighting not being redeemed should be of concern, come on now get it right this is a huge game going for three years and this is the first time there have been so many interruptions so frequently.
  • botonox03botonox03 Member Posts: 29
    Ad0ra_ wrote: »
    We're seeing a lot of questions so far about compensation, currently running events, and these are all valid concerns. One thing from our announcement post that I do need to re-emphasize is that we don't have specific details on any of this yet, but the team is actively discussing ALL of it.

    Our first focus is to resolve the issues and assess the full impact - an assessment we won't be able to do until things are stable again. But once they are, that is where our attention must turn to. We understand the frustration and appreciate the patience you're all affording us as we work to sort it all out. We'll continue to update you when more info becomes available.

    Hi Ad0ra_! I'm hoping that one of the issues that will be taken into account were those who attempted to go for a Legends run yesterday evening and began to experience problems WHEN THE GAME STARTED TO LAG CONSISTENTLY, not just when the game crashed repeatedly. I had sent both you and @Kabam Miike a DM regarding my issue with this (knowing how to calculate not just when the servers go down, but how you will accommodate the lag issues, expiring boosts (which were purchased through bundles and whatnot), and overall units spent on new boosts to make up for those that expired.

    I know @Kabam Miike mentioned that it server downtime is taken into account, but the issue began to manifest with the lagging and THEN eventual crash. I am hoping that you can inform me of how this will all be accounted for and factored in to control for the factors creating lost time when making the decisions on the matter.

    If the very least, please just respond to my DM. That would at least let me know you have understood what I am trying to explain in regards to my issue with the crashing/lagging/etc. Thank you both for all you do.
  • MoneyMERC36MoneyMERC36 Member Posts: 22
    Thank you, @Kabam Miike ,could you possibly send out a Game notification when the game is up and running properly?
  • wywhlylwywhlyl Member Posts: 18
    So I've recently started up a brand new alliance aimed specifically at players new to the game and helping them to play it with an emphasis on AQs and AWs. The outages over the last 24+ hours aren't exactly conducive to this and will almist certainly result in some (if not many) of my new team leaving the game and not coming back.
    In light of what's recently happened with Gazillion and the Marvel Heroes Omega game you guess at Kabam really should be making more of an effort
  • DrewskiDrewski Member Posts: 27
    I have been awake 10 minutes and its been down twice.
  • BadroseBadrose Member Posts: 779 ★★★
    All you have to do is guarantee full rewards of every single available events from yesterday to the day you will resolve your issues. It's impossible to play everything!
  • MisterNiceGuyMisterNiceGuy Member Posts: 184
    Consider it a risk to play. The game just went out on me as I was doing the hardest lab quest. I Took a risk after they said the game would be intermittent and decided to play and that's the way it goes.

    If you don't want to take the risk and be screwed then don't play until the game is fixed to your satisfaction.
  • JeepettiJeepetti Member Posts: 79
    I'm sure I speak for others when I say I won't pay another dime for anything until the game actually functions. What good is a crystal if you can't use it!
  • Gorilla508Gorilla508 Member Posts: 24
    whats fair is fair and i would have my star lord if kabam got their fingers out their bums but that will never happen we will get some joke of an apology and a joke of a compensation all i want is my star lord im not asking for rank down tickets like everyone else
  • Christmas93Christmas93 Member Posts: 10
    What's the problem with the servers?
  • FluffyFluffy Member Posts: 446 ★★
    LOOK! Another compensation thread...
  • BaironDHBaironDH Member Posts: 109
    Asking for the player voted crystal again would give you a shot at the same champ but also benefit everyone else. Kabam doesnt care about being good with just you lololol Who are you the Queen of England or RuPaul or something? Lmfao
  • GeorgeValenzGeorgeValenz Member Posts: 25
    Qué va a pasar con los que ya gastamos recursos para abrir gesta y no la podemos jugar por fallas en el servidor?
  • LegenLegen Member Posts: 11
    I think that you got a Kingpin
  • Machinehead69Machinehead69 Member Posts: 4
    Don’t mention the word greedy. I have just received a warning from kabam for mentioning a no spend until you fix it discussion.
  • Darrellz2161Darrellz2161 Member Posts: 83
    Im lossing out on alot because of these issues. I put alot into this game already and now will be set back alot without being able to finish arena and act 5 in the time frame i had set. All these issues lately are making playing mcoc horrible time
  • TarlungsTarlungs Member Posts: 113
    edited December 2017
    Will this AQ series count? Even with the 30min timers the amount of disconnects have hurt everyone to the point they don't want to spends glory or units on items to revive/heal when they will just disconnect again.
  • Dr_Io8Dr_Io8 Member Posts: 0
    I understand that the service has been crashing since the uploading of the road to a million event. it has been hindering my game played to the point to where it crashes and I lose a champ that was at 80% Health where I had a enemy champ at 20% or less and then when I allow back in I am K'Oed and the champ I was fighting his back at full health
  • issamaf80issamaf80 Member Posts: 1,472 ★★★
    edited December 2017
    How about everyone get 2 star taskmaster as compensation For Server Maintenance
  • patel3186patel3186 Member Posts: 47
    what happens if we cant login and miss our calendar rewards?
  • GQuantaoGQuantao Member Posts: 208
    I know this has effected a lot of players in many ways, but specifically on behalf of those of us who were grinding for Starlord:
    I spent a number of hours, as well as some resources (units and arena boosts) while grind for SL. I only got as far as 2.3 Mil, if no outages would easily be at 3.5 by now, with more time to play.

    I request that Starlord be awarded to any player who made 1.8 Mil or higher. On the basis that those who stopped at 1.5 to 1.7 were probably only going for milestones and shards, if they went higher they were going for SL. and would probably have made it (assuming they weren't going for Taskmaster)

    Please consider.
  • minisrog84minisrog84 Member Posts: 2
    We have been unable to log in and finish map 4 aq ?
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