Thrillson clarified softly. They were lambasted as a "troll account".
because people didn't know if this was a joke or for real, deadpool jokes about everything, also probably not a mod who posts regularly enough to be taken seriously.
Why not let Jax, Miike or literally any other mod do it? it just felt disrespectful, also it wasn't announced
it was mentioned casually less than 24 hours on a random post
not an announcment and not respectful to the playerbase and thier expectations
Agree. The Thrillson account was used to inject humor into it and hopefully make the community less mad about it. It didn’t work.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Agree 100% with the content of your comment. But it’s still a crappy event.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Agree 100% with the content of your comment. But it’s still a crappy event.
Dr. Zola
I wouldn’t say it’s not a problematic event. I would say the communication complaints are an albatross.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Agree 100% with the content of your comment. But it’s still a crappy event.
Dr. Zola
I wouldn’t say it’s not a problematic event. I would say the communication complaints are an albatross.
Kabam I grinded for 2 months to get gold I played 7.1,7.2,7.3 variants and avoided rank ups for these times I also wasted time I could have spent anywhere else so that I get enough gold for this event and u say nothing about the event but come a day before and say no gold offers so all the time I put in the game is useless so I say put the offers or u will get alot of people angry cause the time they out is simply alot and u refused to tell us not to grind like this also I don't care about a damn Deadpool champ he is useless and terrible why would I grind for it but I need these offers so do alot of people
First, use punctuation or nobody will either take you seriously, or be able to decipher your thoughts.
Second, you didn’t know how much the offers would be, if they would have existed, you just assumed. Even the offers last year weren’t worth skipping rank ups for two months. Also, completing content with really good rewards (like Act 7 and Variants) should not be considered a waste of time, even without the gold offers coming in to play. Very few people I know would agree with you there.
Third, you don’t “need” the offers. They actually have discouraged grinding for stuff like this in the past, and Jax even told us over a month ago (or at least several weeks, don’t know the exact time) that there was no plan to bring it back, so how were you encouraged by Kabam to make the decisions you did? Also, what does “need” even mean in this type of game? There are requirements to get certain milestones, but there are also a huge number of ways to get rewards to help you get through those roadblocks. Nothing in the gold offers last year was unique.
I don’t love this event, but dang, this just seemed like a bit much.
Bro calm down he has a point they mislead us thinking they’re was gold events and wasted out time not his fault and honestly shut up no one cares what you think everyone hates this event and it ruined the game for lots of people.
Can you point me to where they misled us? Screenshot the exact text that would be misleading for someone to read and think we'd have offers for gold.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Agree 100% with the content of your comment. But it’s still a crappy event.
Dr. Zola
I wouldn’t say it’s not a problematic event. I would say the communication complaints are an albatross.
An join the debate the kabam mascot has..
Solid response from who knows they're already outmatched.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Nice post srs. But people have been fed up and tired with how the game has been run for a long time so all this built up frustration is definitely justified.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Nice post srs. But people have been fed up and tired with how the game has been run for a long time so all this built up frustration is definitely justified.
Built up frustration? Lol. Since when has the community ever not said something? The communities secret is the same as Hulks. Always angry.
I’m not going to quote DNAs post again. A lot of us have been playing games for years and many of us have experience in large companies and see and/or are involved in decision making at different levels of large corporations. Personally, I’ve seen countless errors or bad judgement in different companies either due to poor analytics, misuse of analytics, misunderstanding of their customer base or other factors. Typically it comes down to business decision reasons, much of which ends up being bean counter B.S., i.e. we want to make more money. And most corporations completely blow at communicating, at which Kabam is no better. We don’t need anyone making excuses for Kabam, they keep messing up. There is something to be said about keeping your customers happy at the same time as being profitable. I spend money on this game and if they had handled this event better in the design of the offers and kept the gold event, like they should have for player satisfaction, I most likely would have spent money, but I completely am skipping it. There is no doubt they discussed this in great detail before not including it, they knew it would cause anger in the community and decided oh hell screw it, we don’t care because it came down to a bean counters decision to monetize as much of the event as possible (and poorly) vs creating player loyalty. Combine that with the fact that they specifically had a gold sale event a couple weeks ago knowing people were still thinking that they were going to have good gold offers in this event, leaves a rotten taste in everyone’s mouth. Having played the game for 7 years, I can’t wash away this stench any time soon.
Think about it, would this outrage be happening right now if they announced there would be no gold deals a week ago properly through Jax or Miike like any other announcment? sure people would be upset but not this degree
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
Nice post srs. But people have been fed up and tired with how the game has been run for a long time so all this built up frustration is definitely justified.
If this was an issue about how the game was running, that would make sense. Logically, it makes sense. There are issues and people are upset about them. That makes sense. It also makes sense that their frustrations are mounting. That much is clear. What doesn't make sense is that those issues are brought up unrelated to what's being looked at. The Event isn't even remotely implied to be some kind of remuneration for those issues. This is where it becomes mirky. It's an Event that's been taking place for a few years now, in one form or another. The larger problem with that argument is that it's a no-win situation for them to address. So they release something that people like. They will enjoy it for a time, but it's not enough to compete with the list of resentments people are holding, so it cures little. It just gets stored away until the next point of contention. Then it's back to "You owe us". Which, for all intents and purposes, I'm not challenging. Grievances need to be addressed where they're appropriate. The game performance issues need to be addressed where it's pertinent. BG issues where that's in question. ET AL.
Built up frustration? Lol. Since when has the community ever not said something? The communities secret is the same as Hulks. Always angry.
So temme Dude, u need us to be patient with all the , issues happening lately..? I agree some game modes are extremely good. Like last few variants, Act 7 & 8, EOP. But... 1) What abt BGs... It clearly came up with a pay to win format and reach higher up in the tracks until there was a community roar which forced them to change in season 2.. don't temme that after months of beta testing a company can release an all together different mode of BGs.. leave alone the reward structure for both (solo and alliance). And..... No Idea what's happening with modders that mess up ur progression especially on gladiators circuit which has no solution yet.. 2) AQ - it's so much outdated, especially the rewards u earn from it... Glory store - 7* are coming and yet the prices are high for a T5B & t2A shards. U get better Rewards from trophy tokens. U play 5 days of AQ , in the end the Rewards in Glory store is not valuable for the amt of time spent on it. 3) Deadpool Offer's- NO Gold offer's.? fine..!! agreed but cost of items in the Store is Sky High.. i do spend on the game but it's ridiculous to see something like this... No one forced me to buy it but.. why make such offer's that makes most of the community members disappointed... 4)Game Issues - Plenty drop inputs, VFX issues, Bugs and still continues to persist.. Solution - Nothing.. 5) Post /Comments get deleted 6 *Playing this game since 7yrs . And definitely feels that the game is not heading in the right direction.. I can only say is that Kabam needs to rethink abt how to get this game progressed in a better way and keep the community and themselves happy.. Suggestions- -Make the game playable smoothly without monthly bugs -Make the game Fair for both Spenders and FTP - Offer Great Offers/Unit offer's that will make the Non Spenders to also go for it or ar least think abt it.. - periodically offer good deals like the gold deals ( Deadpool) last year This will at least keep the community happy.!! I have more to add but that's it..
We can write pages and page, but rules are simple. Companies should keep customers happy. There are a lot of studies that have shown that happy customers result in increased sales. Forrester (a big market research company) reports that 81% of customers are more likely to engage with businesses that exceed their expectations.
Well, that’s all, I don’t know numbers but I guess most of mcoc’s customers are not happy, if not, kabam can go on this way.
We can write pages and page, but rules are simple. Companies should keep customers happy. There are a lot of studies that have shown that happy customers result in increased sales. Forrester (a big market research company) reports that 81% of customers are more likely to engage with businesses that exceed their expectations.
Well, that’s all, I don’t know numbers but I guess most of mcoc’s customers are not happy, if not, kabam can go on this way.
A customer buys or pays for a service or product... The most irate players right now are f2p...
@DNA3000 the specific communication complaint may well be an albatross but I think it's indicative of a disconnect between the marketing team and it's market. There are countless posts here, on Reddit, via alliance chats, CCP comments, etc from people who were willing to spend but found the offering to be tone deaf and flat (as summed up by @Ugnaut above).
My issue with this is that I don't believe it makes good business sense either. I know that Kabam are not inclined to release analytics but I don't see how the removal of the gold deals works out better than keeping them in.
Would the gold offers being included stop the "whales" from spending? I doubt it - collectors and regular buyers of units will buy anyway. Are the for money deals good enough to entice occasional spenders hoping for a gold deals to spend? No, especially with the perceived better deals of Cyber Weekend being 7 weeks away.
Surely it would have been more profitable to have the hook of the gold deals for the event along with unit deals built around that. Example being 3x offers like last year costing 10-15m gold with gold being available in the unit packs. That would have appealed to those short of the gold requirements for the offer and the other pain point of players not having enough gold. You also get people spending on the basis of good will.
It just seems at best poorly thought out and at worst mean spirited (nothing for you F2P etc)
The other issue I have is similar to @RichTheMan video on the matter in that there appears to be a shift away from how events were done to a unit sale with an objective tagged on.
This doesn't seem to make sense from a marketing point of view (familiarity breeding contempt, price anchoring etc) and it also seems to be at the expense of player engagement (no content to go with it etc) End result is disenfranchising a section of the player base (of potential spenders) in the hope that FOMO will lead to some sales, rather than the healthier option of encouraging sales by having a good product/offering.
All im gonna say is, at the end of this year the earnings of mcoc better exceed the earnings of the last year while it was under leadership of previous ceo, otherise theres a problem...
I think there's very little that the Mods can say about this, because it's not down to them. While they can acknowledge the general upset etc there's nothing they can really do. Plus it's the weekend and everyone is entitled to a break from work.
All of that said, this has been a disappointing turn of events and enforces the perception of a 'monetize everything' approach. Even just a cut and paste of last year's offers would have been better.
Take a deep breath and move on, I guess - there's not much else we can do.
It’s the the event as whole being absolute rubbish. I think there are 2 maybe 3 people in this thread who seem to not have an issue. Everyone else sees it as a massive drop of the ball from Kabam and that me be kind. I’d use KT1 language but don’t want to be banned. This was an event loved by players and to hear from the CCP that Kabam was shocked that players might be upset that a great event is changed to a paid event just screams that either Kabam is lying to the CCP, (how can you not see this coming) or are just really really bad at there jobs. I don’t know which is worse.
It feels like almost every decision Kabam is making is pushing to squeeze every last penny from us. If you have a game that is great fun that has great events we will want to spend money because it is fun and we get something out of it. Kabam, please get a focus group together for how you are going to implement relics, make them sign NDA’s. I can only see relics going south based on how everything currently is being implemented.
Comments
And I also tried to warn players when the Thrillson post was made, because I was 100% certain what it meant: https://forums.playcontestofchampions.com/en/discussion/comment/2172531/#Comment_2172531
The fact is, Kabam employees do not individually have the authority to release information prior to official announcements. There are people in charge of this stuff that incorporate marketing, and other factors into that. You can say "Kabam should have" but there's no person named Kabam. Kabam is a company. Kabam doesn't do anything. Individual employees do things. We say Kabam does things as a colloquialism, with the understanding that it is actually different people with different responsibilities and different speheres of authority, no one of which can necessarily do the things we think Kabam can collectively do. Mods have bosses, developers have bosses, and their bosses have bosses. And in every corporation, there are rules governing how information is released. You're not going to just demand more information from a company and have all the people working there decide to accommodate you.
Jax tried to warn us in August. Someone at Kabam used the Thrillson account to warn us again. Players like me were also warning. If that's not enough, if you need more, well, you aren't going to get it. You're not going to get 100% advance warning of everything. You'll sometimes get some warning. You'll get hints, and clues, and deductions. But Kabam is not going to open its marketing books for you to read. Nobody does that. Some stuff we're only going to officially know when it officially happens.
It is not like this is unique to Kabam. I've been playing online games since forever. I've had relationships with multiple developers and dev teams. Some of this stuff, not even the developers have any control over, because these decisions are not developer decisions. They are business decisions. And business decisions are made by business people who assume that many decisions they make will be loved, and many will be hated. Here's some inside ball that you can choose to believe, or not. You know what will happen to all this feedback? When it gets to the people who make these decisions, and they are told that this gold event not returning and not being actively announced as not returning far in advance caused player commotion? Its not going to tell them "oh, well, I guess we will have to change the way we run our business, what a revelation." It will be to tell the content developers "don't ever make such an event ever again that players fall in love with to the point where we lose control over our ability to decide whether to repeat it."
People like to toss out the "Business 101" term while knowing nothing about how businesses are actually run. This is how businesses are actually run. This is not a guess, this is not just my wild speculation. This is me saying if you ask me to make this bet with real cash with a hundred deve teams, I believe I'm going to win that bet in at least 90 of them. And it is me saying I'm aware of such things happening first hand.
Note: whether I have such first hand knowledge here is something I will not say while the game is still in operation. But I've seen it happen elsewhere.
And to the people who enjoy flagging disagree on posts just because they don't like them or the poster, consider this. I'm pretty sure the devs read my posts. If I'm just wrong, well, then won't I look the fool. But if all this is true, and people just knee-jerk flag it, that too will be feedback to them. It will remind them not to discuss topics like this publicly. And it will tell the business people (indirectly, because I doubt *they* read my posts) that the players don't understand their jobs, and thus their feedback on how to do it better is equally suspect.
So fire away. It won't hurt my credibility when I provide feedback. It'll probably reinforce it. The disagree flag is an ironic indicator. It doesn't judge the post. It judges the forums. When a nonsensical or factually incorrect post gets a lot of disagrees, it say the forums are smart enough to judge it so. When a post with factual information gets flagged, it says the opposite thing about the forums. But the content of posts is judged by the reader, not by the flags.
…argumentative, and yet no consequence.
Dr. Zola
Dr. Zola
What doesn't make sense is that those issues are brought up unrelated to what's being looked at. The Event isn't even remotely implied to be some kind of remuneration for those issues. This is where it becomes mirky. It's an Event that's been taking place for a few years now, in one form or another.
The larger problem with that argument is that it's a no-win situation for them to address. So they release something that people like. They will enjoy it for a time, but it's not enough to compete with the list of resentments people are holding, so it cures little. It just gets stored away until the next point of contention. Then it's back to "You owe us". Which, for all intents and purposes, I'm not challenging.
Grievances need to be addressed where they're appropriate. The game performance issues need to be addressed where it's pertinent. BG issues where that's in question. ET AL.
I agree some game modes are extremely good.
Like last few variants, Act 7 & 8, EOP. But...
1) What abt BGs... It clearly came up with a pay to win format and reach higher up in the tracks until there was a community roar which forced them to change in season 2.. don't temme that after months of beta testing a company can release an all together different mode of BGs.. leave alone the reward structure for both (solo and alliance). And..... No Idea what's happening with modders that mess up ur progression especially on gladiators circuit which has no solution yet..
2) AQ - it's so much outdated, especially the rewards u earn from it... Glory store - 7* are coming and yet the prices are high for a T5B & t2A shards. U get better Rewards from trophy tokens. U play 5 days of AQ , in the end the Rewards in Glory store is not valuable for the amt of time spent on it.
3) Deadpool Offer's- NO Gold offer's.? fine..!! agreed but cost of items in the Store is Sky High.. i do spend on the game but it's ridiculous to see something like this... No one forced me to buy it but.. why make such offer's that makes most of the community members disappointed...
4)Game Issues - Plenty drop inputs, VFX issues, Bugs and still continues to persist.. Solution - Nothing..
5) Post /Comments get deleted
6
*Playing this game since 7yrs . And definitely feels that the game is not heading in the right direction..
I can only say is that Kabam needs to rethink abt how to get this game progressed in a better way and keep the community and themselves happy..
Suggestions-
-Make the game playable smoothly without monthly bugs
-Make the game Fair for both Spenders and FTP
- Offer Great Offers/Unit offer's that will make the Non Spenders to also go for it or ar least think abt it..
- periodically offer good deals like the gold deals ( Deadpool) last year
This will at least keep the community happy.!!
I have more to add but that's it..
Well, that’s all, I don’t know numbers but I guess most of mcoc’s customers are not happy, if not, kabam can go on this way.
7* announcement has 10k less views
I think the people, the community, your player base, is concerned
The most irate players right now are f2p...
My issue with this is that I don't believe it makes good business sense either. I know that Kabam are not inclined to release analytics but I don't see how the removal of the gold deals works out better than keeping them in.
Would the gold offers being included stop the "whales" from spending? I doubt it - collectors and regular buyers of units will buy anyway. Are the for money deals good enough to entice occasional spenders hoping for a gold deals to spend? No, especially with the perceived better deals of Cyber Weekend being 7 weeks away.
Surely it would have been more profitable to have the hook of the gold deals for the event along with unit deals built around that. Example being 3x offers like last year costing 10-15m gold with gold being available in the unit packs. That would have appealed to those short of the gold requirements for the offer and the other pain point of players not having enough gold. You also get people spending on the basis of good will.
It just seems at best poorly thought out and at worst mean spirited (nothing for you F2P etc)
The other issue I have is similar to @RichTheMan video on the matter in that there appears to be a shift away from how events were done to a unit sale with an objective tagged on.
This doesn't seem to make sense from a marketing point of view (familiarity breeding contempt, price anchoring etc) and it also seems to be at the expense of player engagement (no content to go with it etc) End result is disenfranchising a section of the player base (of potential spenders) in the hope that FOMO will lead to some sales, rather than the healthier option of encouraging sales by having a good product/offering.
All of that said, this has been a disappointing turn of events and enforces the perception of a 'monetize everything' approach. Even just a cut and paste of last year's offers would have been better.
Take a deep breath and move on, I guess - there's not much else we can do.
It’s the the event as whole being absolute rubbish. I think there are 2 maybe 3 people in this thread who seem to not have an issue. Everyone else sees it as a massive drop of the ball from Kabam and that me be kind. I’d use KT1 language but don’t want to be banned. This was an event loved by players and to hear from the CCP that Kabam was shocked that players might be upset that a great event is changed to a paid event just screams that either Kabam is lying to the CCP, (how can you not see this coming) or are just really really bad at there jobs. I don’t know which is worse.
It feels like almost every decision Kabam is making is pushing to squeeze every last penny from us. If you have a game that is great fun that has great events we will want to spend money because it is fun and we get something out of it. Kabam, please get a focus group together for how you are going to implement relics, make them sign NDA’s. I can only see relics going south based on how everything currently is being implemented.