EMERGENCY MAINTENANCE CONCLUDED
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
So how exactly are they going to fix this mess?
This discussion has been closed.
Comments
If Kabam decided to ban every player that benefited from an exploit this month, that would be thousands of players just gone in an instant. If they decided to pick and choose which exploits were bad enough to ban players for, we'd see players rioting on the forums over what the criteria is and blaming Kabam for resorting to the laziest way to handle their mistake. Kabam has only taken real action against the two exploits we're all aware of this month. The other two, it seems Kabam doesn't intend on reverse or even mentioning.
I would be happy to see players banned for taking advantage of these exploits if I had any confidence that Kabam was taking preventative measures to stop the exploits from happening. But from the way they're handling things this month, it seems they only care about these exploits when they can't get away with sweeping them under the rug.
I dont care about content they could have done cause I did it with 5* and some r1 6*s...
I do care about the terrible message this situation leaves...Sure they can start being more strict about BGs and after YEARS of Arena being exploited start banning those bots; but this.. What stops people from exploiting future bugs.. a 12 hr ban and the removal of a few things?...
As a spender... Between the zemo **** and this... What is my incentive to spend?... Knowing there will always be a bug that makes my purchases irrelevant?....
I said it from day 1.. there was no AQ no War.. shut down the servers and fix it before it gets out of control...they decided to "try" to fix it once the data was all over the place...
This is how games commit suicide.. no Mcoc is not dieing... Its killing itself by losing the faith of paying players
I do agree though, the message this leaves is terrible. Can't really blame people for abusing exploits after this whole situation because if they don't, then they'll basically be sitting there with nothing while the ones that do abuse exploits leave with a slap on the wrists and some free stuff.
I'm sorry but if that's how it's going to be, then this will be a thing. If you think I'm going to miss out on a free 7* again for playing nice while the ones that don't, not only get them for two weeks but get to keep some of them indefinitely then you're very wrong lol.
You have 2 arguments. One is reasonable. The other is spotty at best. One is how you feel about it in terms of fairness. If you'll notice, I never disputed that.
The other argument about game balance and precedent is a little exaggerated in my opinion.
I agree, cheating is wrong indeed, hence I didn't do it or asked for compensation when the whole thing happened. However, Kabam failed to properly punish these cheaters (if that's what you wanna call them for the sake of the argument) as they should've. Why? Because they waited two whole weeks to do something about it.
If they're going to get something out of cheating with no serious repercussions then yes, I will cheat too and hopefully if enough people do it, they'll either stop releasing bugs or start taking cheating seriously. If we're going to criticize the cheaters who abuse exploits, then we are definitely going to criticize Kabam as well for their carelessness cause this isn't just on the cheaters, it's on Kabam too.
Stop trying to find a moral high ground when people who spend on this 7* feel cheated...
Its always easy for people that don't play at end level or don't spend to stay competitive to take the moral high ground and say.. well this won't bring impact on the future...what would be the negative effect to keep them from cheating or exploiting? Another 12 hr ban?... A 7 day ban?.. we all know how a lot of people felt about the 7 day bans during earlier BG seasons...
Its in the ToS... It was a mistake YES, can they actually ensure fixing it? NO, then apply the ToS and ban those accounts...
If they choose to leave a Post detailing what they did, then debate that, but at this point it's really not helping the situation to create hypotheticals while they work and react to those.
It was said before in this Thread. They're going to do what they're going to do.
For the record, I could care less if they keep them or not. I'm in agreement that ideally they wouldn't keep anything.
The point I've been making is Kabam is either going to remove everything, or they're going to take care of what they need to take care of to the best of their ability, and the rest...which I've already outlined...is collateral damage.
I don't care what the general consensus is about their competency. They're not going to put that much effort into this and leave something that is game-altering in any significant way.
There's something that affects the game in a way that is destructive for the whole, and there's something that has a small ripple effect in the overall scheme.
I hope they do remove everything. If something is left, there has to be a reason for it. That's my point. It isn't always a matter of all-or-nothing.
Kabam has the money to fix these issues, you know that. But they don't because they decide that their reputation is worth less than the cost of maintaining it. That is a trade off they must be okay with when they make these decisions. Threads like these are the only way to ensure that Kabam is aware of the impact on the community that their decisions have. If the Forums didn't exist, then these conversations wouldn't exist and Kabam wouldn't be fully aware of the community's stance on these issues. That would lead players to stop spending money since their voices clearly wouldn't be heard. This game would've died long ago if players couldn't voice their disproval with Kabam's methods. Your attempts to speak for Kabam while silencing players just shows how little you understand about the mutual benefit that both parties receive from threads like these.
And again, "there has to be reason for it" is not a sentence based in fact or even opinion. Using that logic, 1,250 Mythic Crystals ended up in a lot of players accounts recently. There has to be a reason for that, right?
Implying they're going to leave something in the game that's majorly damaging just to save money and in the same token implying I have little knowledge about how these things work is really quite the projection. Regardless, they're not going to do that.
I don't speak for Kabam. I speak for common sense. There's nothing reasonable about monitoring Kabam's actions in this by checking Accounts over and over, and making assumptions on their progress. That's not the process of giving and taking feedback. It's a bystander attempt at an internal review.