Beta Test - Technical Issues Thread [PLEASE READ ORIGINAL POST FOR STATUS]

Hey Beta Testing Summoners!

This thread is to report any technical issues that you may be having with the Beta Test program. Please report any problems that you encounter, and provide as much information as you can, including where the problem occurs, and if you have any reproduction steps (steps to make the problem occur).

Note: If you are not yet able to enter the Beta Test, this is intentional, as we are still rolling entry to the Beta out. You can read more about this here: http://forums.playcontestofchampions.com/en/discussion/43643/accepted-into-the-beta-program-but-cant-get-in#latest

Status Update:

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Comments

Armaganon00

Im starting to feel like, i wont get to test.

sergkazan

Pirata_BH wrote: »

I was invited to participate of the Beta Test, but was never able to get in and now doesn't ever apear the icon to log in. Also, even worse, the mails I received about it were erased from my inbox.
What happened?

Same. I still picked up the Red Hulk for this test. What should I do?

NJT2016

I'm supposed to do the Beta and now the button has disappeared? Is something else going on now?

ANGERASAWEAP0N

I no longer have the Beta Hub and all of the emails associated to Beta testing are gone. I had issues with connectivity as well. Is there a reason for the Hub to be completely deleted?

Darkar123

Been doing Spidey challenge with 4* and 3* LC and RH. Am on the last path and starting with the previous match (Miles Morales), health percentages disappeared from the fights. I tried a few rematches and nothing, and also restarted the app and not fixed. It wasn’t until I went back to main game and tested a fight that it worked. I then went back and works now but just something I thought you guys should know @Kabam Miike

Destroyer_of_souls

Kabam Miike wrote: »

Banda_bahadur10 wrote: »

I logged into Beta test my Arena and inventory is locked in main game..Why??

Please restart your game if this occurs. This should solve this problem.

Tried this, still doesn't let me get into arena.

Baileydog

I don’t have the option to participate, status is up coming and participate is greyed out

Banjuan83

Just test out lc. He is good n better then befor.

Claudz

Since the beta my arena has been locked out on my regular game server... Im disappointed as it's the stark spidy and I was actually willing to do arena for the first time for a champ. Please look into and fix. My user is Claudz11

Jferg123

I still can't get in beta testing

GladiatorMatt26

Still Can't Connect...

Qwerty

still unable to connect to the beta server.

JeBoshow1

since i started with the bèta version i am unable to play versus arena in my regular account. I am very disappointed because i had my heart set on Spiderman stark enhanced. Please Fix this

Fred

Still can't get into the beta. Tried restarting, logging of my account and even logging in on a different device. Game name - mkeff1974

Gamer

Like. The beta so far and. Next time giv US resuscer to take op the champ. Like tier4cc and tier4basie all Thah kind of stuf

MadddcorE

Still can't get inro the beta and the first day is over!
I am very angry, because it is not fair for waiting players.
Why kabam doesn't have software to invite all people at the same time? Why not enough time between invites and beginning of the beta pariod? @Kabam Miike

IOSJasoN

RoninBR wrote: »

RoninBR wrote: »

Arena is locked in main server
I will not dup Punidher this way

@Kabam Miike

A restart solved the issue

Have you guys tried a restart? It worked for him

ANGERASAWEAP0N

sergkazan wrote: »

Pirata_BH wrote: »

I was invited to participate of the Beta Test, but was never able to get in and now doesn't ever apear the icon to log in. Also, even worse, the mails I received about it were erased from my inbox.
What happened?

Same. I still picked up the Red Hulk for this test. What should I do?

I was eventually able to get in and started testing. Then I had this exact problem.

Jayan23

Still not able to login.

Jayan23

Penguin_Hulk

So this is super fun.

Penguin_Hulk

CamJam

I still can’t get in....! Got on to test one time last night now it keeps giving me issues! Please fix it!!!!

Irvine

Over 24hrs and still says upcoming....haha clearly getting people in today has passed for me

Ablm9z

Just duped my 5* Voodoo and his heal and poison numbers in fight just lowered to the same rate as my 4*. Previously regen was about 184 per tick at R4/55 but after dupe it’s gone down to 133 per tick. Is this a know issue?

Aston316

i was accepted into the beta program, the option to participate never became active and now the orange blob icon has disappeared

Watty

24 hours and still can not get into the beta servers.

phillgreen

I hate to bring it up but is there any chance of RDT for use in the beta?

Or rank up tickets only for Rulk and LC?

I wouldn't mind testing between 4/40 and 5/50 just to see the difference as it would help me decide later on the main account whether to rank either but class cats come very slow to me (Seasoned summoner with one R5, being Quake which is why I asked about RDT)

MrBrightside13

Went to sleep with the orange beta button and corresponding messages in my read box. Woke up this morning, all of it is gone.

MrBrightside13