Game crashing at the end of fights [Under Investigation]

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Comments

  • HtooHtooHtooHtoo Member Posts: 22 ★
    same issue
    Andriod 6.0.1
    Samsung J7
    Most happen in AQ AW and quests
  • Need2huntNeed2hunt Member Posts: 3
    Android 7
    Samsung S6
    Happens in AQ, AW and quests. Freezes at the completion of the fight. It does NOT give me credit for the fight AND takes half my health forcing me to use pots. I have noticed that it doesn't appear to happen when my wifi is turned off. I have tried multiple wifi sources and the problem persists so it not my wifi.
  • Il_JooOIl_JooO Member Posts: 481 ★★
    as reported by @Need2hunt, I have exact same situation!

    My phone is:
    International Samsung Galaxy S7 (G930F)
    running latest Android Nougat v.7.0
    and latest app's version of the game
  • Jackie2CokesJackie2Cokes Member Posts: 207 ★★
    Same

    Galaxy S8
    android 7
  • WhoKnowsITWhoKnowsIT Member Posts: 87 ★
    Samsung S7 Edge

    Game shuts down after some arena fights spontaniously.
  • PeacockJazzPeacockJazz Member Posts: 120 ★
    LG G5
    Android 7.0

    Happened on the 2nd map of Master mode. Fought Cpt. Marvel with Dr. Voodoo and I was skipping through the ending animation and it just exits to my home screen out of nowhere. Restarted and fight was complete, life was correct.
  • LinknoidLinknoid Member Posts: 7
    Same error here.
    Android 6.0.1
    Zenfone 3 Zoom
  • SlySlySlySly Member Posts: 352 ★★
    Android 7
    Honor 8
    EVERY-WHERE. AB-SO-LUTELY EVERY-WHERE.
  • UnknownUnknown
    This content has been removed.
  • Il_JooOIl_JooO Member Posts: 481 ★★
    keeps happening!!!! @Ad0ra_ or someone..!!
  • cUbA_LiBrEcUbA_LiBrE Member Posts: 1,123 Guardian
    Happening to me to. This morning in AQ. Lost half of my Cap in Map 5

    Device: Lenovo K3 Note K50a40
    Android: 7.1.1
    Kernel: 3.10.104-Nougat_Beta
  • Slux83Slux83 Member Posts: 357 ★★
    Scrolling the thread I can see that this affects only Android devices.. again Android users are screwed by a bad product compared to iOS
  • Il_JooOIl_JooO Member Posts: 481 ★★
    and again no compensation or anything said.. any apologies..
  • cUbA_LiBrEcUbA_LiBrE Member Posts: 1,123 Guardian
    It seems like the game is losing the connection to the server and never recovers from it. Should be an easy fix I guess :/
  • HazemHazem Member Posts: 243
    Same here
    HTC Desire 10 Lifestyle
    Android 6.0.1
  • MEKA5MEKA5 Member Posts: 344 ★★
    Same issue. Just crashed after fight ending in arena. And this was not the first time.
    Also quite often after the update the game show loading or spinning wheel for a long time and does nothing...I need to restart it then if I'm lucky it works for a while, if not it goes back to limbo after 1 fight.

    Android 7. Moto X Play
  • WolfGuyWolfGuy Member Posts: 92
    Getting worse for me. Had two back-to-back fights crash this morning as soon as the fight hit the victory cut-scene. Was fighting the event quest Secret Empire Forever - Heroic - Chapter 3 "The Law".

    nVidia Shield K1 tablet with Android 7.0 whatever is most current.
  • Wolfman123321Wolfman123321 Member Posts: 2
    This is getting ridiculous, difficult fights now need to be redone because of this issue... I don't have the drive to play with this bug....

    Huawei 9lite
    Android 6.1
  • solivagant56solivagant56 Member Posts: 75 ★
    same issue, game crashing after fight ends.
    Device: Sony xperia M4 aqua dual
    Android: 6.0.1
  • Thailand2018Thailand2018 Member Posts: 3
    Thailand is USA Japanese
  • Thailand2018Thailand2018 Member Posts: 3
    Line nancys_they.2017
  • The_OneThe_One Member Posts: 2,936 ★★★★
    Nexus 6P
    Android 7.1.2
  • Ascoop24Ascoop24 Member Posts: 128 ★★★
    Same here,
    It's happening more frequently at the end of alliance quest fights. This cause me to close the app and when I open it my champion is now half health.
    Samsung galaxy s8
    Android version 7
  • Scud70Scud70 Member Posts: 77
    Android 7.0 on Lenovo Zuk Z2
    This became an issue after last update.
  • winniewinwinwinniewinwin Member Posts: 178 ★
    This cost me my streak in arena.....I won all three fights, but because it crashed, it gave me a loss. Twice in the same fight cost me two 5* worth of x3 points...AND I had to get my streak going again . I. WAS. LIVID. Anyway, please look into this issue. So many issues......
    Moto Z Force
    Latest update for Android and Kabam
  • BCdiscmanBCdiscman Member Posts: 348
    edited June 2017
    Galaxy Note 4
    Model # SM-N910P
    Android 6.0.1

    Happened to me in Master Mode of Secret Empire Forever 3.1 'Ghost of Yet-to-Come'. I had just beaten Pylocke with my 5* Iron Fist. Game crashed and when I went back in she was at full health and my IF had lost half of his.
  • winniewinwinwinniewinwin Member Posts: 178 ★
    Happened 4 times today alone. Cost me my streak and 2 5* champs points. Did it twice in the same arena match costing me 2 wins that were victories. Have to force close app and re start, because I tried to disconnect my service so it would close, and it sounds that wheel over 5 min
  • winniewinwinwinniewinwin Member Posts: 178 ★
    rtd2mnei21wa.png
  • winniewinwinwinniewinwin Member Posts: 178 ★
    That was AFTER waiting 5 min for it to move or do something. So I disconnected and what you see is what remained over 5 min until I gave up......
  • winniewinwinwinniewinwin Member Posts: 178 ★
    Moto Z Force
    Most recent update for Android and Kabam
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