Ingjust Banning: Seeking Clarity and Fairness from Kabam
Dottorkame
Member Posts: 12 ★
Yesterday morning, to my great surprise, I found myself banned from the game. Initially, I thought it was a bug as I have never violated Kabam's policies. Initially, I asked my alliance members if they were experiencing the same issue, and I discovered that this was something that happened only to me. Trying to understand the issue, I found out that according to Kabam, I had used third-party software. This is completely false, as mentioned earlier, I have never done anything like that.
I contacted technical support, and they informed me that the ban is for 7 days, and they cannot provide explanations because it would reveal their anti-cheat methods. This practice seems absurd to me; it's like the police arresting someone without providing any evidence, citing the need to keep their investigative methods secret.
I feel defamed by Kabam, as they are accusing me of misconduct without any basis. How is it possible that I am banned for 7 days without adequate explanation? As a player who financially contributes to the game, I expect fair and transparent treatment. I am seriously considering involving consumer associations to assert my rights. I hope that this issue can be resolved fairly and promptly.
I contacted technical support, and they informed me that the ban is for 7 days, and they cannot provide explanations because it would reveal their anti-cheat methods. This practice seems absurd to me; it's like the police arresting someone without providing any evidence, citing the need to keep their investigative methods secret.
I feel defamed by Kabam, as they are accusing me of misconduct without any basis. How is it possible that I am banned for 7 days without adequate explanation? As a player who financially contributes to the game, I expect fair and transparent treatment. I am seriously considering involving consumer associations to assert my rights. I hope that this issue can be resolved fairly and promptly.
51
Comments
You deserved the ban.
If you really didn’t cheat at all, then seek your rights as you mentioned. In here you’ll only get insulted by Kabam’s simps
Put yourself in this guy's shoes (if he's telling the truth). He's been playing for a long time, and one day, poof, all of that work is gone.
And even worse - he doesn't know why. So even if he comes back in a week, he has no idea if he'll be permanently banned.
In the (very unlikely) event that this is true then I do feel sorry for you. If you genuinely haven't broken any of the TOS and were truly wrongfully banned by accident then I hope it is resolved quickly for you and would advise you to record everything you do on the game for a while to prove you aren't doing anything wrong.
We also see these posts all the time. The amount of correctly banned people who claim they're innocent is so massive compared to those who aren't. Like you'd be 1 of 500,000 or something.
The only think that I did was, 3 weeks ago, open a ticket with Kabam to request the removal of the Immortal Guillotine 6-star sword that I accidentally purchased instead the 7 star.
So maybe that the operator that did this make some mistakes, but this is not my fault.
I've never cheated in 7 years, why I should do this now?
Idk just making up some theories