Its an easy fix. Keep all the stuff you said except instead of choosing your package you give then all to us. And toss is some extra 5* shards and a gold realm and its gucci.
Its an easy fix. Keep all the stuff you said except instead of choosing your package you give then all to us. And toss is some extra 5* shards and a gold realm and its gucci.
Its an easy fix. Keep all the stuff you said except instead of choosing your package you give then all to us. And toss is some extra 5* shards and a gold realm and its gucci.
and by extra 5* shards you mean 500% more right?
For real! Half a crystal's worth seems good for those who couldn't do arena and other parts of the game. a 5x5 of 5000 5*, 4*, 500 units, 5 TBCC, 5 T4CC, 500k gold, 50k PHCs.
Its an easy fix. Keep all the stuff you said except instead of choosing your package you give then all to us. And toss is some extra 5* shards and a gold realm and its gucci.
and by extra 5* shards you mean 500% more right?
Anything is better than the crud they are feeding us at this point.
If this is just a summoner appreciation, it's fine and appreciated. 100%. Thank you.
If this is supposed to be a compensation package for the months of extreme issues, that would be very bad imo. It doesn't do enough to compensate for 19/overheating/frequent outages/bugs.
Agreed if this is just appreciation then by all means awesome! Based on what Mike said, however, I suspect this is part of the "compensation"
Yes, the Summoner Appreciation week and the included Summoner Appreciation Gift are what we've been referring to in discussions about compensation.
I’m confused. Why do we only pick one package when the overheating issue affected every part of the game? AQ, AW, special events, arena, etc... were all affected so shouldn’t we get all the packages??
How about some sort of response here @Kabam Lyra ? You’re responding to other posts, how about a comment?
Give Lyra a break—she’s just the messenger, and there are likely only a limited number of things she is permitted to say. The mods are put in a terrible position of taking the heat for the real decision-makers behind this one.
Pathetic. **** rewards and nowhere near being compensation. Summoner Appreciation Week is a yearly event, so this is NOT compensation. Netmarble and Kabam don’t deserve this community and our business.
How about some sort of response here @Kabam Lyra ? You’re responding to other posts, how about a comment?
Give Lyra a break—she’s just the messenger, and there are likely only a limited number of things she is permitted to say. The mods are put in a terrible position of taking the heat for the real decision-makers behind this one.
Dr. Zola
I can't imagine days like today are their favorites. Having to justify all this BS today. But hey, at least its Friday and they can hopefully enjoy their weekend.
The point Kabam seems to keep missing is that if they take care of the player base, we are much more apt to spend money on the game. I know I am.
This is so true for me. I used to jump on offers all the time, but Now I’m always questioning if it’s worth it. I used to spend a decent amount and I’ve really cut back because of the issues the game has had.
How about some sort of response here @Kabam Lyra ? You’re responding to other posts, how about a comment?
Give Lyra a break—she’s just the messenger, and there are likely only a limited number of things she is permitted to say. The mods are put in a terrible position of taking the heat for the real decision-makers behind this one.
How about some sort of response here @Kabam Lyra ? You’re responding to other posts, how about a comment?
Give Lyra a break—she’s just the messenger, and there are likely only a limited number of things she is permitted to say. The mods are put in a terrible position of taking the heat for the real decision-makers behind this one.
Dr. Zola
I can't imagine days like today are their favorites. Having to justify all this BS today. But hey, at least its Friday and they can hopefully enjoy their weekend.
Agreed. While it is the role of the spokesperson to take the abuse, it doesn’t really help to vent at them. Lyra is likely just the face they put on the announcement; I’m guessing most of the mods other than perhaps Ad0ra are on lockdown re: discussing this debacle and the talking points are to be strictly followed.
As I said earlier, a little context would be nice. I doubt we will get more than platitudes, but it would be nice to receive some reassurance that this isn’t just a dodge. It definitely is an odd decision that feels disconnected from the game team.
How about some sort of response here @Kabam Lyra ? You’re responding to other posts, how about a comment?
Give Lyra a break—she’s just the messenger, and there are likely only a limited number of things she is permitted to say. The mods are put in a terrible position of taking the heat for the real decision-makers behind this one.
Dr. Zola
I can't imagine days like today are their favorites. Having to justify all this BS today. But hey, at least its Friday and they can hopefully enjoy their weekend.
My guess is that it sucks to be a moderator in situations like this. The blame is in no way the moderators fault, but they take the heat for it. Even if the moderators themselves didn't approve of the compensation its not like they can tell us here because their jobs would be at stake. They have to smile and agree with everything that Kabam does even if they don't think it is the correct course of action. We know most of the moderators play the game, the difference is that they don't have the option to share their opinions. I'm sure they realize how much flack they are going to get when a post about compensation comes up which is perhaps why they become so silent.
Okay. Now, I get that people can express their views, but the expectations are just a bit out of whack. We were told not to expect large amounts of Shards or Awakeneing Gems. It's literally impossible to make everyone happy. They've made an effort to include as many situations as possible by allowing us to select Packages. Honestly, I don't get how it never fails to happen.
Regardless of the discontent, I'm just going to say "Thank you.". Been around long enough to know that some people are never satisfied and won't think it's enough no matter what is put out.
This compensation is a joke. They didn't even call it compensation, it's just "summoner appreciation". They didn't apologize.
But what do we get? Oh a package where we can spend time to get gold and battle credits if we GRIND. These things should be complementary.
Not to mention the final week of the GP goes to the movies happens to coincide with halls of healing, so get ready to drain that energy!
You are CRAZY if you think that you can give us 1/10 of a 5* and sweep the **** that you put your playerbase through under the rug.
Honestly I can't believe that people are saying "thanks for the free stuff Kabam!" when they charge out the a** for deals like the one we got today (t5b) and spit in the faces of mid-high placement players with 1/10 of a 5*. What am I supposed to do with that, enjoy the 5 turn to a 6?
The worst part of it all is that they thought of giving out discrete packages but didn't even entertain the thought of giving players packages based on factors that would affect how much their rewards would mean to them. "That guy's level 60 and uncollected, should we give him more than the level 3 guy who started his account 20 minutes ago? nah."
Deeply disappointed from what I can glean from the announcement. Providing “appreciation” is different from apologizing or offering restitution; you can appreciate someone without admitting fault. That’s something the team flatly refused to do throughout the 19.0 meltdown.
I’m really at a loss in trying to understand the team’s decision on this particular approach. I don’t expect a mod to comment on any internal discussions, especially as it may relate to things like responsibility for damaged phones, but a simple explanation of their rationale would be greatly appreciated.
Wow. Kabam seems to think that compensation and appreciation are the same thing. They should be appreciating that people still play this game after turning their phones into Hot Pockets or Bricks. They should be appreciating people even attempt to log in after time after time the game drops while you're in the middle of an Alliance War fight, only to come back and see you lost half health and got credited a death, which ultimately affects the outcome of the War. And your only mistake was to trust that Kabam could keep the game running for the 10 minutes it took you to complete the fights on your path.
Look, that's my view. I'm happy with anything extra that comes. People can disagree if they like. I'm not getting into the Compensation/Appreciation debate. I don't even know what's in the Packages yet. What I'm saying is the more people compound issues, the more it's going to feel not good enough. They can't send everyone a phone in the Packages. They also can't accommodate to every individual situation that is involved. I get that people can express their opinions. I can too. I don't have to get on the bandwagon to do so, so arguing with my view is not going to make a difference. All I'm saying is it's a tough situation to deal with because no matter what they do, some have already made their minds up that it's not enough. I'm cool either way. There's a difference between what they can and cannot do.
Look, that's my view. I'm happy with anything extra that comes. People can disagree if they like. I'm not getting into the Compensation/Appreciation debate. I don't even know what's in the Packages yet. What I'm saying is the more people compound issues, the more it's going to feel not good enough. They can't send everyone a phone in the Packages. They also can't accommodate to every individual situation that is involved. I get that people can express their opinions. I can too. I don't have to get on the bandwagon to do so, so arguing with my view is not going to make a difference. All I'm saying is it's a tough situation to deal with because no matter what they do, some have already made their minds up that it's not enough. I'm cool either way. There's a difference between what they can and cannot do.
Okay. Now, I get that people can express their views, but the expectations are just a bit out of whack. We were told not to expect large amounts of Shards or Awakeneing Gems. It's literally impossible to make everyone happy. They've made an effort to include as many situations as possible by allowing us to select Packages. Honestly, I don't get how it never fails to happen.
Regardless of the discontent, I'm just going to say "Thank you.". Been around long enough to know that some people are never satisfied and won't think it's enough no matter what is put out.
[removed by moderation]
Not only is this [removed by moderation] from last summoner appreciation, kabam has also decided to act as if this is compensation, as if we’d have gotten even less than this pittance if it weren’t for the overheating issues. This is pathetic.
Sure, you can’t satisfy everyone, but kabam’s done a great job of not satisfying anyone. Just look at the stats for once; people have calculated exactly what everyone lost from the month of not being able to play, and this doesn’t scratch the surface.
And don’t tell us we should accept it because kabam told us to expect it. If someone tells you they’re gonna steal from you, you shouldn’t be okay with it when it happens because “well, they told me they would.” A wrong isn’t less wrong just because it’s expected. Funny how that works.
Not that it would make this underwhelming compensation much better, but I'd love to see that potion trade in thing they had run alongside halls of healing that one time.
Ok, can i ask, last year we had summoner appreciation month, its been posted in this thread, and now as comp, we get a week. Does that seem like forward progress? When i consider all the issues involved, it doesnt to me, and apparently it doesnt to most either. So we are here to provide that feedback. Its not about free stuff its about principle and feeling like my investments of time and money to this game are really APPRECIATED.
I would just advise everyone to not let one person singing Kabams praises again derail this thread. It’s way too important for that to happen, so just ignore it and continue to give this company your feedback. Giving one person your attention will cause this to get shut down and they need to hear everyone right now loud and clear.
I do find it funny that anyone can justify them suddenly cutting 3 weeks out of the normal time for summoner appreciation, right when compensation was supposed to happen. That right there tells you all you need to know, and this person is not worth it.
Completely dumb. As a gift ? That's amazing but for COMPENSATION ? What are y'all drinking !? Lemme have some ! Cuz it must be really good to get y'all thinking like this ! Especially considering the fact ur ignoring the HUGE question is this compensation or a gift ? Last year's was over the top crazy ! We got 6*s and r5 5*s now. Hell u might as well hand us a 3* crystal and feel accomplished and think to urself "We did good today"
Comments
and by extra 5* shards you mean 500% more right?
For real! Half a crystal's worth seems good for those who couldn't do arena and other parts of the game. a 5x5 of 5000 5*, 4*, 500 units, 5 TBCC, 5 T4CC, 500k gold, 50k PHCs.
Anything is better than the crud they are feeding us at this point.
I’m confused. Why do we only pick one package when the overheating issue affected every part of the game? AQ, AW, special events, arena, etc... were all affected so shouldn’t we get all the packages??
Give Lyra a break—she’s just the messenger, and there are likely only a limited number of things she is permitted to say. The mods are put in a terrible position of taking the heat for the real decision-makers behind this one.
Dr. Zola
I can't imagine days like today are their favorites. Having to justify all this BS today. But hey, at least its Friday and they can hopefully enjoy their weekend.
This is so true for me. I used to jump on offers all the time, but Now I’m always questioning if it’s worth it. I used to spend a decent amount and I’ve really cut back because of the issues the game has had.
"taking the heat"...
I see what you did there...
Agreed. While it is the role of the spokesperson to take the abuse, it doesn’t really help to vent at them. Lyra is likely just the face they put on the announcement; I’m guessing most of the mods other than perhaps Ad0ra are on lockdown re: discussing this debacle and the talking points are to be strictly followed.
As I said earlier, a little context would be nice. I doubt we will get more than platitudes, but it would be nice to receive some reassurance that this isn’t just a dodge. It definitely is an odd decision that feels disconnected from the game team.
Dr. Zola
My guess is that it sucks to be a moderator in situations like this. The blame is in no way the moderators fault, but they take the heat for it. Even if the moderators themselves didn't approve of the compensation its not like they can tell us here because their jobs would be at stake. They have to smile and agree with everything that Kabam does even if they don't think it is the correct course of action. We know most of the moderators play the game, the difference is that they don't have the option to share their opinions. I'm sure they realize how much flack they are going to get when a post about compensation comes up which is perhaps why they become so silent.
Regardless of the discontent, I'm just going to say "Thank you.". Been around long enough to know that some people are never satisfied and won't think it's enough no matter what is put out.
But what do we get? Oh a package where we can spend time to get gold and battle credits if we GRIND. These things should be complementary.
Not to mention the final week of the GP goes to the movies happens to coincide with halls of healing, so get ready to drain that energy!
You are CRAZY if you think that you can give us 1/10 of a 5* and sweep the **** that you put your playerbase through under the rug.
Honestly I can't believe that people are saying "thanks for the free stuff Kabam!" when they charge out the a** for deals like the one we got today (t5b) and spit in the faces of mid-high placement players with 1/10 of a 5*. What am I supposed to do with that, enjoy the 5 turn to a 6?
The worst part of it all is that they thought of giving out discrete packages but didn't even entertain the thought of giving players packages based on factors that would affect how much their rewards would mean to them. "That guy's level 60 and uncollected, should we give him more than the level 3 guy who started his account 20 minutes ago? nah."
[removed by moderation]
Not only is this [removed by moderation] from last summoner appreciation, kabam has also decided to act as if this is compensation, as if we’d have gotten even less than this pittance if it weren’t for the overheating issues. This is pathetic.
Sure, you can’t satisfy everyone, but kabam’s done a great job of not satisfying anyone. Just look at the stats for once; people have calculated exactly what everyone lost from the month of not being able to play, and this doesn’t scratch the surface.
And don’t tell us we should accept it because kabam told us to expect it. If someone tells you they’re gonna steal from you, you shouldn’t be okay with it when it happens because “well, they told me they would.” A wrong isn’t less wrong just because it’s expected. Funny how that works.
[removed by moderation]
I do find it funny that anyone can justify them suddenly cutting 3 weeks out of the normal time for summoner appreciation, right when compensation was supposed to happen. That right there tells you all you need to know, and this person is not worth it.