I am severely disappointed in the compensation/appreciation package. Seems more like a slap in the face. The amount of time the game was unplayable, I could have grinded out better rewards.
On a side note, we have hit 30k views on this thread. That is almost as much as the dungeons thread has seen and still no acknowledgement from a moderator...
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
I believe in taking a stand, even if some don't.
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
I believe in taking a stand, even if some don't.
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
I think one of the major things that influences Kabam is how much money they make off their offers. If people are unhappy they won't buy the offers that get put out. If people really want to show Kabam they aren't happy they need to put their money where their mouth is. #moneytalks
In the past however the community has been able to correct some of the poor decisions that Kabam has made, so that is why it is not a bad idea to get on the forums and tell them what you think.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
I believe in taking a stand, even if some don't.
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
I think one of the major things that influences Kabam is how much money they make off their offers. If people are unhappy they won't buy the offers that get put out. If people really want to show Kabam they aren't happy they need to put their money where their mouth is. #moneytalks
In the past however the community has been able to correct some of the poor decisions that Kabam has made, so that is why it is not a bad idea to get on the forums and tell them what you think.
Yes the community has gotten some things changed by making a good argument for the change. Like I said, look at AW, after the fact we got SOME changes made after their correlated their data to the claims made.
When it comes to something like compensation/restitution the only thing that will show how unhappy we are is to impact how much game play they see their Data, how much spending, ect. It has to come from their data otherwise we are passively approving of their actions.
It’s becoming pretty obvious now that only the mods that agree with the ‘compensation’ are allowed to comment... wonder how many behind the scene arguments are actually occurring
From the phones burning up to the point of being unplayable for any extended period of time.
The AQ bracket mistakes.
The constant server issues.
The disaster called 19.0
The changes to AW with zero changes in rewards even though clearly in most cases more resources needing to be used.
Im sure if i had the time to think back on this last month which i feel dwarf the issues that have happen prior these so called "summoner appreciation" is for lack of a better word an insult and especially for end game players.
They could have really pumped these up for not as they liked to say to assist in what has been missed due to these issues but more of a thank you for continuing to being a loyal player base etc. I feel they did the bare minmum by bringing back things that should already be a regular once a month things like gold realm and halls of healing.
But you know for as long as ive played I am no longer surprised. There is no trust in Kabam anymore and like most of us we have stuck around for the people we have become friends with along the way and they take advantage of that or disillusioned that its we think what they do reguarly is fair and justifiable. ($100 for 4500 T5B shards talk about an insult) But anyways thats my opinion. Agree or not that up to you and felt the need to express mine such as many others have.
Damage control is in full effect, they have closed the poll thread now. Also they appear to have changed my username too lmao how Orwellian they think of us as nothing but a number. Player644 my as s
Well if anyone can screenshot and post the final results in here i think it's more than applicable, that poll was important information i think it was something like 94% don't feel appreciated
Guys, they can see this thread. Let’s stop tagging the moderators because the only thing that will accomplish is getting this shut down. And stay on topic. There’s no need to respond to people who said they were leaving the conversation 2 days ago, it’s only serving their purpose of baiting you and getting the attention they need. This thread is more important than a tiny sliver of those who are just fine with all of this from Kabam, and they aren’t the ones we’re addressing to rectify this.
I guess if you are wanting things boiled down to suggestions on improving all of this, I would say the following...
1) apologize for being the cause of the problems with the game and overheating and bugs. You asked your playerbase to hold off on getting compensation and for some to even be able to play the game itself until you could fix the problem on YOUR end. You even asked us to risk our devices, knowing there was a problem and it would possibly damage them, to help you fix the issue. Acknowledge this was on your end, and that you specifically said in the official forums that compensation would be coming for this specific issue.
2) Re-evaluate the “package” you came to after your meetings and understand from even the average players perspective just how underwhelming it truly was. Take into account all of the players who were affected by the numerous bugs, server issues, and all of the other members in alliances where someone was having a phone issue and wasn’t reliable to help complete normal alliance wide events. While you were very clear that you view this whole mess as different than 12.0, the difference is not that much more than semantics. 12.0 was game CHANGING, while all of this was GAME BREAKING. You cannot play a game with this many problems and if it’s cooking your device, therefore the game is BROKEN. There are still open and active threads where players are having ongoing issues with this same thing. Even separate the device issue from everything leading up to it, and that STILL deserves more of a generous package than what you came up with.
3) understand that compensation isn’t just meeting some minimum threshold and remove this gwenpool event and whatever summoner appreciation event you came up with from compensation completely. They are two separate things, and the moderators here even told us as this. It’s insulting and disingenuous to repackage an existing event that’s held on an annual basis for a month long time period and suddenly shorten it to a week with less overall rewards. This is to show you care about your players and want to treat them for a significant amount of time, not something you threw together quickly when people might not be available and can’t take advantage of it. There’s no reason to shorten the timespan of it beyond showing the player base they aren’t worth it and making them feel like they’re being punished. Many of us have played this game for YEARS and the message from it in its current form is saying “we don’t appreciate you, you’re not even worth a full month anymore.”
4) forcing people to pick just one aspect of the game in these “compensation” packages is just silly, when everyone on both sides knows that ALL of that was affected during the problem. It looks even worse when the total of all of that together is actually closer to what should have been the real compensation package. People have even done the minimum data to show what an average player running all those those game modes would have earned in just a month time span, and this isn’t even 1/10th of what that showed. We aren’t dumb - your player base is actually quite smart and would have to be in order to play this increasingly complex game. Yet you do something like this and just expect no pushback or think no one will remember or notice how bad it really is?
All of it just makes me understand how disconnected kabam and those in charge still are, even after they swore to us after 12.0 things would be different. For every good change and step forward, there’s always 4 steps back. This entire situation is like a football field back, and there’s really no reason for it to be that way. Reevaluate your compensation, make the summoner appreciation a full month like it was before, and apologize. That’s all you need to do to make this right.
I’ve not been able to play arena since 19.0 and still can’t. I’ve missed Archangel, Void, Sentry, Gladiator Hulk, Killmonger and everyone else. I’ve missed the 5* shards that come with each basic. I’ve missed the rewards from the arenas and all the extra battle chips!
If Kabam can’t do better than this then what little motivation I have left to play the game will be gone!
And they were nice enough to write on that thread when they closed it. Crickets still here though. I’m waiting to hear some crazy stuff though when they respond. I’m sure it will be laughable.
It will be absolutely laughable. We waited weeks and weeks for the "compensation" then we recieve a post that says we are working on it this weekend. Now im paraphrasing but basically said "dont expect much" so they didnt lie but still sad they thinking adding some more things to help there summoners feel "appreciated" is not a pill they can somehow swallow like it will break the game or stop spending. Nobody is requesting 100K 5* and 9 generic AG. But none the less we get what they decided was fair. How i would have loved to be a fly in the room to here the reasonings but it is what it is.
The community has screamed for things reguarly. Yes something not realistic but in many cases legitamate concerns and needs the players require to continue to enjoy the game that fall on deaf ears.
No, that’s not what we’re doing here. I am avidly against the “compensation” and think it is dire, but nobody should be so closed minded to the fact that people could possibly think it’s alright.
Some aren’t affected as much, some don’t care as much. That is fine. I accept people disagreeing with us/me. But don’t just discount them simply because they disagree. They aren’t 19 liars, they just don’t care about the compensation or they don’t feel strongly about it.
This so disappointing. It's arguably worse than summoner appreciation last year...and that includes compensation? What in the sweet christmas are you thinking, Kabam?
No, that’s not what we’re doing here. I am avidly against the “compensation” and think it is dire, but nobody should be so closed minded to the fact that people could possibly think it’s alright.
Some aren’t affected as much, some don’t care as much. That is fine. I accept people disagreeing with us/me. But don’t just discount them simply because they disagree. They aren’t 19 liars, they just don’t care about the compensation or they don’t feel strongly about it.
Agree with you on that. There are players out there who will appreciate the gifts. That's perfectly fine. What Kabam needs to see is that the vast majority are not satisfied and believe that the compensation does not come close to making up for what was lost.
Broski the poll was "do you feel appreciated" not do you like the compensation.
How is compensation even lumped in with the appreciation.... They aren't the same thing. Also with how much more complex and expensive everything is getting in this damn game they do LESS for us with their "appreciation" 3 weeks less, and then lump it in with the compensation. If you don't see a problem here you are blind, and those 19 people are liars, because unless this is your first day in the game you know for a fact Kabam doesn't care about us as a player base. You can see this with that sickening T5 basic shard offer for $99.99. Just logged in actually and saw a STELLAR offer. 1500 3,4,5* shard plus a whopping 50k gold for 1000 units. You got that right...... For approximately $40 or a lot of arena grinding you don't even get 1 full crystal..... NOT EVEN A 3 STAR. I'm sure there's a method to the madness though. They can do this though, because people will pay, which is even worse.
I don’t think those people are liers. Kabam isn’t perfect but I’m sure no game company gets it right all the time. But I do feel as if kabam appreciates us as players and tries. Kabam wants a smooth running game just as bad as the players do.
Comments
smh
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
I think one of the major things that influences Kabam is how much money they make off their offers. If people are unhappy they won't buy the offers that get put out. If people really want to show Kabam they aren't happy they need to put their money where their mouth is. #moneytalks
In the past however the community has been able to correct some of the poor decisions that Kabam has made, so that is why it is not a bad idea to get on the forums and tell them what you think.
Yes the community has gotten some things changed by making a good argument for the change. Like I said, look at AW, after the fact we got SOME changes made after their correlated their data to the claims made.
When it comes to something like compensation/restitution the only thing that will show how unhappy we are is to impact how much game play they see their Data, how much spending, ect. It has to come from their data otherwise we are passively approving of their actions.
I really do hope that @Kabam Miike & @Ad0ra_ are fighting our case because it’s more than obvious that @Kabam Lyra & @Kabam Vydious don’t give a ****!!
The AQ bracket mistakes.
The constant server issues.
The disaster called 19.0
The changes to AW with zero changes in rewards even though clearly in most cases more resources needing to be used.
Im sure if i had the time to think back on this last month which i feel dwarf the issues that have happen prior these so called "summoner appreciation" is for lack of a better word an insult and especially for end game players.
They could have really pumped these up for not as they liked to say to assist in what has been missed due to these issues but more of a thank you for continuing to being a loyal player base etc. I feel they did the bare minmum by bringing back things that should already be a regular once a month things like gold realm and halls of healing.
But you know for as long as ive played I am no longer surprised. There is no trust in Kabam anymore and like most of us we have stuck around for the people we have become friends with along the way and they take advantage of that or disillusioned that its we think what they do reguarly is fair and justifiable. ($100 for 4500 T5B shards talk about an insult) But anyways thats my opinion. Agree or not that up to you and felt the need to express mine such as many others have.
Linking this here. Should have been merged in this thread anyway.
Dr. Zola
I guess if you are wanting things boiled down to suggestions on improving all of this, I would say the following...
1) apologize for being the cause of the problems with the game and overheating and bugs. You asked your playerbase to hold off on getting compensation and for some to even be able to play the game itself until you could fix the problem on YOUR end. You even asked us to risk our devices, knowing there was a problem and it would possibly damage them, to help you fix the issue. Acknowledge this was on your end, and that you specifically said in the official forums that compensation would be coming for this specific issue.
2) Re-evaluate the “package” you came to after your meetings and understand from even the average players perspective just how underwhelming it truly was. Take into account all of the players who were affected by the numerous bugs, server issues, and all of the other members in alliances where someone was having a phone issue and wasn’t reliable to help complete normal alliance wide events. While you were very clear that you view this whole mess as different than 12.0, the difference is not that much more than semantics. 12.0 was game CHANGING, while all of this was GAME BREAKING. You cannot play a game with this many problems and if it’s cooking your device, therefore the game is BROKEN. There are still open and active threads where players are having ongoing issues with this same thing. Even separate the device issue from everything leading up to it, and that STILL deserves more of a generous package than what you came up with.
3) understand that compensation isn’t just meeting some minimum threshold and remove this gwenpool event and whatever summoner appreciation event you came up with from compensation completely. They are two separate things, and the moderators here even told us as this. It’s insulting and disingenuous to repackage an existing event that’s held on an annual basis for a month long time period and suddenly shorten it to a week with less overall rewards. This is to show you care about your players and want to treat them for a significant amount of time, not something you threw together quickly when people might not be available and can’t take advantage of it. There’s no reason to shorten the timespan of it beyond showing the player base they aren’t worth it and making them feel like they’re being punished. Many of us have played this game for YEARS and the message from it in its current form is saying “we don’t appreciate you, you’re not even worth a full month anymore.”
4) forcing people to pick just one aspect of the game in these “compensation” packages is just silly, when everyone on both sides knows that ALL of that was affected during the problem. It looks even worse when the total of all of that together is actually closer to what should have been the real compensation package. People have even done the minimum data to show what an average player running all those those game modes would have earned in just a month time span, and this isn’t even 1/10th of what that showed. We aren’t dumb - your player base is actually quite smart and would have to be in order to play this increasingly complex game. Yet you do something like this and just expect no pushback or think no one will remember or notice how bad it really is?
All of it just makes me understand how disconnected kabam and those in charge still are, even after they swore to us after 12.0 things would be different. For every good change and step forward, there’s always 4 steps back. This entire situation is like a football field back, and there’s really no reason for it to be that way. Reevaluate your compensation, make the summoner appreciation a full month like it was before, and apologize. That’s all you need to do to make this right.
A picture is worth more than a thousand words
I’ve not been able to play arena since 19.0 and still can’t. I’ve missed Archangel, Void, Sentry, Gladiator Hulk, Killmonger and everyone else. I’ve missed the 5* shards that come with each basic. I’ve missed the rewards from the arenas and all the extra battle chips!
If Kabam can’t do better than this then what little motivation I have left to play the game will be gone!
Lmao
It will be absolutely laughable. We waited weeks and weeks for the "compensation" then we recieve a post that says we are working on it this weekend. Now im paraphrasing but basically said "dont expect much" so they didnt lie but still sad they thinking adding some more things to help there summoners feel "appreciated" is not a pill they can somehow swallow like it will break the game or stop spending. Nobody is requesting 100K 5* and 9 generic AG. But none the less we get what they decided was fair. How i would have loved to be a fly in the room to here the reasonings but it is what it is.
The community has screamed for things reguarly. Yes something not realistic but in many cases legitamate concerns and needs the players require to continue to enjoy the game that fall on deaf ears.
No, that’s not what we’re doing here. I am avidly against the “compensation” and think it is dire, but nobody should be so closed minded to the fact that people could possibly think it’s alright.
Some aren’t affected as much, some don’t care as much. That is fine. I accept people disagreeing with us/me. But don’t just discount them simply because they disagree. They aren’t 19 liars, they just don’t care about the compensation or they don’t feel strongly about it.
We are the 93%
Agree with you on that. There are players out there who will appreciate the gifts. That's perfectly fine. What Kabam needs to see is that the vast majority are not satisfied and believe that the compensation does not come close to making up for what was lost.
The pic is more than applicable here this thread is The summoner appreciation thread, clue is in the title....
Lots of new accounts voted yes, you can click the avatar and see they have 0 posts and 0 activity
I don’t think those people are liers. Kabam isn’t perfect but I’m sure no game company gets it right all the time. But I do feel as if kabam appreciates us as players and tries. Kabam wants a smooth running game just as bad as the players do.
Get voting guys see if we can hit the 99%
Quoted coz it's about double as bad as that