**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options

Where is the summoner appreciation package [Merged Threads]

12357…20

Comments

  • Options
    MixniixMixniix Posts: 4
    I have same issue :(((((

  • Options
    Avi0612Avi0612 Posts: 16 ★
    hi, just got the message of the summoner appreciation week and i got my crystal from there but nothing else. after that i logged in from my second account and so how i suppose to get the gift and it's from that message too. tried to exit and return but nothing helped. i wrote to kabam support but i am worried that they will say that i have already got it or something. i there anyone else who experienced that? or anyone who knows how can i prove them that i didnt get the gift?
    thank you.
  • Options
    Kobster84Kobster84 Posts: 2,898 ★★★★★
    Lobbypoop wrote: »
    I accidentally claimed the appreciation crystal before selecting my gift, as I didn’t notice the selection boxes, I’ve noticed several other players have done this, is there any way that the message can be resent or a new one be sent out? Thanks.

    Not your fault just some people didn’t get the compensation for some reasom
  • Options
    Jodo_KJodo_K Posts: 23 ★
    On one of my accounts, I got a popup a few minutes after claiming the crystal from the mail that let me choose my package. On my main account, that has not happened yet. No clue what I did to trigger it on my alt, but honestly the contents are so garbage it's not worth it to wait around trying to figure out how to recreate it.
  • Options
    Eb0ny-O-M4wEb0ny-O-M4w Posts: 13,763 ★★★★★
    Just go to the store. I also didn't get the "item" inbox but I was still able to claim the reward
  • Options
    TsunaniTsunani Posts: 173 ★
    Me too
  • Options
    BendersBountyBendersBounty Posts: 160 ★
    I never even got the selection. It just gave me a crystal. I waited like a minute to see if I would get anything else, so I just claimed the crystal and moved on. Then I found out that many people’s gift came right away. I’m super pissed
  • Options
    ZENZEN Posts: 151 ★
    I only got 1 crystal and not even giving you to choose.
  • Options
    Nabz034Nabz034 Posts: 209 ★★
    I never got the selection either
  • Options
    issamaf80issamaf80 Posts: 1,472 ★★★
    Me too but me I claimed the crystal and delete it didn't get any gift
  • Options
    Zeronaut81Zeronaut81 Posts: 290 ★★
    I had this same issue happen to me. I switched out of the app to reply to a text, and when I re-opened the mcoc app, the game auto-selected for me. I put in a claim ticket.
  • Options
    Dmo1973Dmo1973 Posts: 43 ★
    Same here. Mail message only had 1 crystal. Nice going Kabam. Like I wasn't frustrated enough with how poorly this "appreciation" was being handled.
  • Options
    LobbypoopLobbypoop Posts: 20
    I didn’t even get to select
  • Options
    BrandonUhminiBrandonUhmini Posts: 3
    I also got the crystal and nothing else. Fix this Kabam.
  • Options
    Nabz034Nabz034 Posts: 209 ★★
    @Kabam Lyra

    Hello, is this normal? I never received the option of selecting a gift. The only item that popped up was the crystal and that was it.

    I went back to the message and there’s nothing there.

    Can you help with this?
  • Options
    CurriemrusmcCurriemrusmc Posts: 39
    Same with me.
  • Options
    BahamutBahamut Posts: 2,307 ★★★★
    “Compensation”...
  • Options
    Spart3nSpart3n Posts: 36 ★
    I only had the option to claim the crystal. No reward selection was available. restarted and updated still nothing. Not appreciated.
  • Options
    LobbypoopLobbypoop Posts: 20
    Ditto
  • Options
    Count_WillisCount_Willis Posts: 121 ★★
    I also only got the crystal. Other alliance members got the gift but I didn’t. Can we look into this?

    Thanks guys
  • Options
    Schneider_92Schneider_92 Posts: 24 ★
    Same I claimed didn't notice it said you have to select it before claim hopefully kabam will put them in inventory for us which I thought it would of done maybe they should of had it wrote at top for those who just claim n not read :/
  • Options
    SimonMacauSimonMacau Posts: 9 ★
    Same here! Just got the cristal!!!!
  • Options
    Spart3nSpart3n Posts: 36 ★
    I only got the "GIFT" no option to choose rewards was available in the message. Apparently they don't appreciate everyone :)
  • Options
    BrainimpacterBrainimpacter Posts: 578 ★★★
    will-o-wisp wrote: »
    Just go to the store. I also didn't get the "item" inbox but I was still able to claim the reward

    people already tried going to store and inventory looking for the parcel, that was first thing I did because i did not know i should have had a popup, i though i just had to redeem it from somewhere else when it vanished after i pressed claim button
  • Options
    LobbypoopLobbypoop Posts: 20
    I thought I just didn’t realize but apparently I couldn’t all together
  • Options
    XygonXygon Posts: 123 ★
    Same here.
  • Options
    Nabz034Nabz034 Posts: 209 ★★
    Schneider_92 wrote: »
    Same I claimed didn't notice it said you have to select it before claim hopefully kabam will put them in inventory for us which I thought it would of done maybe they should of had it wrote at top for those who just claim n not read :/



    Nothing popped up to select from. Just the message and the claim button. From the pics I’m seeing from other players, that would have been hard to miss.
  • Options
    Supercaptain18Supercaptain18 Posts: 166 ★
    @BendersBounty I got the same problem with my super captan account and I didn't get the gift to choose but my other account showed the box I claimed it but I still haven't seen any updates from any of the game team but I hope this gets fixed soon so please get back to me when this is fixed I really like this game @Kabam Miike
Sign In or Register to comment.